Urbun Gadgets — Shipping Policy

This Shipping Policy explains how we process, ship, and deliver orders placed with Urbun Gadgets. It should be read together with our Terms of Service and Refund Policy.

Shipping Coverage

We currently ship only within India. We do not offer international shipping at this time. If we begin shipping to other countries in the future, this policy will be updated to reflect that.

Order Processing Time

Orders are typically processed and dispatched within 3-5 business days of being placed. Processing time refers to the time it takes us to verify, prepare, and pack your order before it is handed to our shipping partner; it does not include the transit time for delivery.

Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may take slightly longer than usual; we will notify you by email if there is a significant delay.

Shipping Costs

We offer free shipping on all orders shipped within India. No minimum order value is required to qualify for free shipping.

Delivery Times

Once your order has been dispatched, delivery times will vary depending on your location, but typically range from 5 to 10 business days from the date of dispatch. Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by the shipping carrier, incorrect or incomplete address information, customs or regulatory processing, weather events, or other circumstances outside our reasonable control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email or message containing your tracking information, where available. If you have not received tracking information within our stated processing window, please contact us using the details below.

Shipping Address

Please ensure that your shipping address is complete and accurate at the time of purchase. We are not responsible for orders delayed, misdelivered, or lost as a result of an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address after placing an order, please contact us as soon as possible so we can attempt to correct it before dispatch; we cannot guarantee that changes can be made once an order has been processed.

Lost, Damaged, or Delayed Shipments

If your order does not arrive within a reasonable time after the estimated delivery window, or if it arrives damaged, please contact us promptly so we can investigate with our shipping partner and work with you toward a resolution in accordance with our Refund Policy.

Once a package has been transferred to the shipping carrier, title and risk of loss for the products pass to you, though we will still assist in resolving carrier-related issues where reasonably possible.

Undeliverable or Refused Packages

If a package is returned to us as undeliverable, or is refused at the time of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment in such cases.

Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page.

Contact

If you have any questions about shipping or an order in transit, please reach out to us at:

Urbun Gadgets

Phone: +91 84370 27820

Email: urbungadgets.in@gmail.com

Brar Street, Brar House First Floor, Gobind Nagar, Kotkapura, Jaitu Road, 151204 Faridkot, Punjab, India